01430 876000

 

Learning Disabilities

Our service has grown in strength and reputation and now provides a full range of support, succeeding due to thorough in-depth training and consistent teams of staff who understand people’s support needs.

What To Expect

When a care package commences, the Learning Disability Team Coordinator, Karl Brown, will visit you to discuss your care needs in detail. This will create a strength-based approach care plan alongside the assessment team which acts as the basis of your provision. For complex services where behavioural management is required, our team of senior care staff will work with you, extending the assessment period to ensure that we have a complete knowledge of the best ways of working with you to ensure your quality of life. If a person has any associated physical health conditions, our other Registered General Nurse, Emma Sowden will work with the team, participating in assessment and training aspects.

We can work with you wherever you live and give you whatever level of support you need from an hour to full 24-hour care. You may require support such as:

  • Someone to go to social activities with
  • Help around your home with general day-to-day activities
  • Assistance with making your needs known
  • To make sure you are safe when you access the community
  • Support when you go to the Day Centre
  • 24 hour support so you can live in your own home, receiving help with all aspects of life, wellbeing and behaviour
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If you live in your own home, or would like advice and support to move into your own accommodation, we can work with you and your family to help you make this happen. We are able to support you in your own home, so you are able to make friends, go to work, attend any social groups you would like to and even go on holiday either on your own or with your friends.

Right Care, Right Person

Right Care, Right Person is an approach designed to ensure that people of all ages with health or social care needs are supported by the right individual with the appropriate skills, training, experience, and values to meet their specific needs.

At New Concept Care & Nursing, our team is recruited for who they are as individuals. We carefully select staff whose personal values align with our own, ensuring that every member of our team delivers care with kindness, respect, trust, and excellence. We believe that high-quality care begins with strong foundations. That’s why our staff complete their induction training covering a wide range of topics and them move on to specific training that is tailored to each service user’s needs, ensuring care is delivered safely, consistently, and in the way that works best for you. While we work closely with external professionals to provide specialist training where required, the majority of training is delivered by our experienced in-house team.

Care staff are thoughtfully selected for your service, and we actively encourage service users and their families to be involved in the selection process. A dedicated “getting to know you” period allows relationships to develop naturally, helping everyone feel comfortable, confident, and at ease. Your care team will work closely with senior support workers and receive training specific to your individual needs. To promote continuity and build trust, only staff who are known to you will be part of your care team. This approach ensures that care is not only safe and effective, but personal, consistent, and centred around you and your family.

Personal Budget

If you have a personal budget, using our service helps you to stay in control but takes away the hassle of payroll and other personnel tasks. Brendan Dean, our qualified in-house accountant oversees all financial issues, and Andrew Luckett, Chartered MCIPD ensures compliance with all personnel legislation. We are experienced working with people who choose to use their individual budgets in different ways and we will help to find new activities that you enjoy.

Someone from our team is available 24 hours a day to give you or your support worker advice, so that if you need extra help for any reason we can arrange that for you.

For more information please contact us on 01430 876000