Colleen Haller – Training Manager

I began working for NCCN in July 2023, my role at NCCN is Training Manager.

Health and social care for me is a way of life never just a job. I was first exposed to the care home environment at age 14 when I spent two weeks being showed the ropes as part of work experience. It’s simple to say that I was hooked, as I spent the next two years as a voluntary worker, with that same care home giving me my first paid job.

I worked my way up from that moment, having roles that ranged from care assistant in the care home to working as a senior programme worker supporting people living with learning disabilities in a day service. 

In 2002 I became a manager working with people living with learning disabilities in a charitable trust organisation. This was challenging and I quickly learned skills that I had not experienced previously such as people management, change management and learning and development. This is where I started to get my thirst for learning and development, having experienced myself what great coaching, mentoring, guidance and training can do to accelerate care to new levels. I wanted to share with others what I had learnt, whilst promoting safe working practices.

In 2007 I took a leap (A scary one for me I must admit) having been encouraged to change my path and follow a dream of working in the learning and development sector on a full-time basis. I had achieved relevant qualifications that led me to work in the apprenticeship sector and later branching into curriculum manager and programme design. I have been fortunate to have delivered and developed some of the most inspiring people to achieve their learning and development goals over the years. This has included apprentices joining the sector after leaving school, through to aspiring managers. This having taken me up and down the country and across a diverse workforce, from health and social care services to training managers in the home office and HMRC!

This year saw me move to NCCN, a company who I had known of for many years. Let’s say from the first meeting I was inspired and wanted the role as training manager. My aim is to further embed the learning and development programme and to grow and develop our dedicated team of staff. I love to be a part of a team, supporting people to deliver the very best high-quality care and for me that comes with training, providing the best toolbox of skills to be able to support our service users.

One of my passions is working to eradicate the negativity that can surround the health and social care industry, working to drive positivity forwards and engaging in change. Whilst embracing uniqueness and individuality to build and promote strong diverse teams. 

I always welcome feedback and suggestions wanting to build strong relationships with our teams and the wider professionals.

When I’m not at work you will find me spending time with my husband, usually on a golf course or sat at my sewing machine!