They are all friendly, smart looking and above all, experienced with a great amount of knowledge. It is obvious that they have had a good amount of training in the way they conduct themselves.

M F (Service User)

As a family, we have been grateful for the help, advice and continuing support from the carers. My mum got to know the carers and looked forward to their visits. We could not have managed without them. I only wish mum was still able to live at home. I cannot thank them enough, such a lovely bunch of ladies.

H S (Daughter of Service User)

Find New Concept Care & Nursing brilliant. The company is so helpful and we have no problems at all.

E E (Service User)

Very satisfied with the times and standard of care.

L W (Wife of Service User)

New Concept Care has been involved with the care of my Mum for approximately three years. They give us as a family massive reassurance when we couldn't always be there for her and provided help with practical tasks and good company for Mum. More recently Concept Care were involved in Mum's more difficult care needs. I highly recommend this company and as a family, we are highly satisfied with the service they offer.

SH (daughter of a service user)

Our regular Team of carers have made a considerable impact on our quality of life. My husband in particular benefits from his regular team of carers as they can and do notice any small changes in his condition which can then be dealt with quickly. They notice even small changes in his condition which can be dealt with quickly. He has vascular dementia and knowing his carers well helps him feel safe and happy with them.

LF (wife of a service user)

My daughter, who has a severe learning disability, moved into supported living 3 years ago with two of her disabled friends. This was the hardest decision of our lives but due to our wonderful, kind caring team of staff supplied by New Concept Care & Nursing, it has transformed our daughter's life and our lives. She is so happy and well cared for which had made us relax and accept our decision. Thank you, New Concept Care & Nursing for helping and supporting us.

TS (Mother of individual receiving care)

I have been a service user of New Concept Care and Nursing for twenty years. I can't praise the whole team enough for all the care they have and are still giving me. Everyone whom I have contact with including ie carers, office staff and the assessment have always been kind, considerate and very helpful. They not only help me physically but mentally too and I know I wouldn't be the same without their continued support. Thank you for your excellent care.

A P (Service User)

New Concept Care & Nursing have been visiting my mum for over a year. All the carers she has are always helpful, respectful and also very patient with her. It's a weight off me knowing that she is being seen daily when I can't get there as I work long hours

DP (son of service user)